Privacy Policy

Your privacy is important to us at ClinicallyTrusted Ltd (ClinicallyTrusted).

This Privacy Policy applies to any personal information we collect about you and sets out how we collect, use, store, and disclose such personal information, including sensitive and health information.

We comply with the Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act).

By using our services and providing personal information to us, you consent to our collection, use, storage, and disclosure of your personal information in accordance with this Privacy Policy.

1. The Type of Information We Collect

The type of personal information we collect from you depends on your dealings with us. Where possible, we collect personal information directly from you. The personal information we collect from you may include, but is not limited to:

• 1.1 information about your identity, including your name and contact details (such as your address, email address, telephone number);
• 1.2 your age, gender, and date of birth;
• 1.3 your company name (if applicable);
• 1.4 your credit card or other financial details;
• 1.5 information relating to your personal health, fitness, and wellbeing;
• 1.6 information about your device, your location, websites visited, and your IP address;
• 1.7 information about the products and services you view on our website for re-marketing purposes;
• 1.8 information about your shopping preferences or purchase history;
• 1.9 details of the products and services you have enquired about or ordered through us;
• 1.10 information you provide to us directly through our website or indirectly through your use of our website;
• 1.11 information you provide to us through competitions, surveys (including our online health and wellbeing surveys) or other promotional activities; and/or
• 1.12 other personal or sensitive information that you may provide to us from time to time or that we may collect during the course of providing our services to you.

2. How We Collect Information

We may collect personal information about you in a number of ways. Primarily, we will collect information from you when you purchase our products, use our website (including ordering products online), join one of our mailing lists, participate in our surveys (including our online health and wellbeing surveys), enrol in a seminar, workshop or other training opportunity with us, communicate with us, or any other time you provide personal information to us.

We may also collect personal information from you through cookies used on our website (discussed further below).

3. Cookies

Some information may be automatically collected through our use of ‘cookies’ on the website. Cookies are small files installed in your website browser or on your device used to recognize customers that revisit our website and to help us enhance and customize your experience...

4. The Reasons We Collect, Use and Disclose Personal Information

We generally use and disclose your personal information for the purpose for which it is collected, including:

• 4.1 to provide you with products and services, including product and service recommendations, and to allow you to access and use our website;
• 4.2 for marketing and promotional purposes...

Contact Information

If you would like further information about our privacy practices, would like to lodge a request to access or correct your personal information, or would like to contact us regarding any privacy enquiries or concerns.

Email: supported@cliniicallytrusted.com

Updates to This Privacy Policy

This Privacy Policy is effective from May 2022. We reserve the right to update this Privacy Policy at any time without notice and will publish any updated version of our Privacy Policy on our website. You should ensure you are aware of our current Privacy Policy by checking our website regularly.